Most pizza purchases are credited to your account very quickly, however there can sometimes be a delay if the payment provider (Paypal or Google) delays the payment. In particular, Paypal e-checks can take several days to clear. If you paid with an e-check, please wait for Paypal to tell you that the payment has cleared. https://www.paypal.com/webapps/helpcenter/article/?solutionId=13054&m=SRE If you believe the payment has cleared and you still haven't received your pizza, please contact us via our support email: firstname.lastname@example.org. Please include your in-game account name, the date you made the payment and any invoice or transaction IDs in the payment confirmation you received from your payment provider (Paypal or Google).