Stuck loading forever

Discussion in 'Support' started by Kingslayer, Sep 13, 2013.

  1. Kingslayer

    Kingslayer Kobold

    I can log in fine, but after the brief intro to Greenfang's Challenge, there's a loading screen... And it never ends. This is the case on both Chrome and Firefox. I've opened the ports, turned off Adblock Plus, turned off my anti-virus and even tried crossing my fingers on both hands.
     
  2. Eusix

    Eusix Orc Soldier

    They rebooted the servers 10-15 minutes ago, I think they're still partially down at this moment.
    I get the login screen, then it doesn't actually log me in.

    Just give it another 15-30 minutes and try again (or keep trying until it works). :)
     
  3. Kingslayer

    Kingslayer Kobold

    Thanks for the very quick reply. This problem actually happened before the reboot too, and then I was also getting 5 minute waiting times whenever I retried. That's stopped now, but the above problem is still there. I'll wait a bit longer and hopefully it'll sort itself out then.
     
  4. Apollysis

    Apollysis Kobold

    I have a problem now where whenever I log in it keeps loading and then tells me either servers are down or my connection is.
     
  5. Eusix

    Eusix Orc Soldier

    They are *at this time* rebooting the servers (again).
    Should be back up in 10-15 (or sooner) hopefully!
     
  6. Kingslayer

    Kingslayer Kobold

    Well I've just tried to connect again. AV off, firewall off, all extensions in Chrome are off, it gets stuck loading at the same point as always. It seems like me and this game will never be friends.
     
  7. j-wiz

    j-wiz Blue Manchu Staff Member

    The next time this happens, see if you can bring up the console with F1 and let us know if there's an error message there.
     
  8. Kingslayer

    Kingslayer Kobold

    No error message. It gets to Verifying Data and stays there.
     
  9. Kingslayer

    Kingslayer Kobold

    Actually, I just tried again and noticed something; the Verifying Data message is from when the game first starts, the bit that actually works. After the quick intro from the GM, the 2nd loading screen starts and that's where it always stops. No more information appears in the F1 log during this, the last thing is the original Verifying Data. It seems nothing is actually happening during this second loading, it's just showing the icon but doing nothing.

    Loading configuration sfs-config.xml
    Initializing world screen
    Config Loaded
    Config host: live-server.cardhunter.com
    Authenticating...
    Connecting...
    Connected
    Logged in as [removed]
    Loading static data...
    Fetching manifest
    Manifest loaded.
    Creating CSV parser.
    Processing manifest.
    Processing: Hint
    Processing: Card
    Processing: Adventure
    Processing: Equipment
    Processing: CharacterArchetype
    Processing: Figure
    Processing: ExperienceTable
    Processing: HealthTable
    Processing: TalentTable
    Processing: Prompt
    Processing: Keywords
    Processing: Price
    Processing: StarterPack
    Processing: MPReward
    Data loaded.
    Verifying data.
     
  10. j-wiz

    j-wiz Blue Manchu Staff Member

    What's your name in-game? I'll see if I can see anything on our end that would explain this.
     
  11. Kingslayer

    Kingslayer Kobold

    Ah, well I've sorted it out now anyway. It seems the problem was me having a "naughty word" in my username. The registration process was okay with it but not the game server. So my fault, but it might be a good idea to make the allowed words list the same for the registration process as it is for the game server. :)

    Well, I'm playing it now and I can say it was definitely worth the wait.
     
    j-wiz likes this.
  12. LostSailor80

    LostSailor80 Kobold

    I'm having a similar problem. My game gets stuck at "processing Card." My console is:

    === CARD HUNTER CORE PC Client ===
    Mon Sep 16 07:51:01 GMT-0500 2013
    Sandbox Type: remote
    Version 0.2.7241
    SFS Version: 1.1.6

    Loading configuration sfs-config.xml
    Initializing world screen
    Config Loaded
    Config host: live-server.cardhunter.com
    Authenticating...
    Connecting...
    Connected
    Logged in as LostSailor80
    Loading static data...
    Fetching manifest
    Manifest loaded.
    Creating CSV parser.
    Processing manifest.
    Processing: Hint
    Processing: Card

    Flash is current and AdBlock is off. Using Chrome, which is also current.
     
  13. j-wiz

    j-wiz Blue Manchu Staff Member


    I'll look into that. I thought we'd turned off that check entirely on the server (since it's blocked at registration time).
     
  14. Bruthor

    Bruthor Kobold

    Multiplayer works fine for me, but the first campaign keeps loading endlessly (Firefox and Chrome).

     
  15. Gentlecow

    Gentlecow Orc Soldier

    I am stuck loading into a module (Tree Forts of the Goblin King). As I mentioned in another thread, I was able to enter once, after waiting for about 5 min, but this second try (I failed the first one) has now been stuck loading for 15 minutes.

    The last lines of the log are simply:
    Initializing deck builder
    Initializing deck builder
    Initializing deck builder
     
  16. J_S

    J_S Kobold

    Have the same issue on Cardstock II module.

    Code:
    === CARD HUNTER CORE PC Client ===
    Mon Sep 23 22:53:28 GMT+0300 2013
    Sandbox Type: remote
    Version 0.2.7344
    SFS Version: 1.1.6
     
    Loading configuration sfs-config.xml
    Initializing world screen
    Config Loaded
    Config host: live-server.cardhunter.com
    Authenticating...
    Connecting...
    Connected
    Logged in as J_S
    Loading static data...
    Fetching manifest
    Manifest loaded.
    Creating CSV parser.
    Processing manifest.
    Processing: Hint
    Processing: Card
    Processing: Adventure
    Processing: Equipment
    Processing: CharacterArchetype
    Processing: Figure
    Processing: ExperienceTable
    Processing: HealthTable
    Processing: TalentTable
    Processing: Prompt
    Processing: Keywords
    Processing: Price
    Processing: StarterPack
    Processing: MPReward
    Data loaded.
    Verifying data.
    Initializing deck builder
    StaticCardRenderer::checkTextArea Elvish Mobility Card Description is too tall.
    StaticCardRenderer::checkTextArea Lunging Thrust Thumbnail Title is too wide.
    StaticCardRenderer::checkTextArea Lunging Thrust Thumbnail Title is too wide.
    StaticCardRenderer::checkTextArea Lunging Thrust Thumbnail Title is too wide.
    StaticCardRenderer::checkTextArea Lunging Thrust Thumbnail Title is too wide.
    StaticCardRenderer::checkTextArea Elvish Mobility Card Description is too tall.
    StaticCardRenderer::checkTextArea Elvish Mobility Card Description is too tall.
    
     
  17. Gentlecow

    Gentlecow Orc Soldier

    Still cannot play single-player (loads forever). However, if I reload the page and log back in, I can play multi OK,
     
  18. Megadestructo

    Megadestructo Shark Card

    At this point, your best bet would be to send that data to support@cardhunter.com for a quicker, more tailored response. Thanks!
     

Share This Page