Upon redeeming the Humble Bundle key for the basic edition bundle, I was informed by pop-up dialogue that I'd be able to access my figures once I'm level three. Now that I'm level three and have unlocked figure customization, it appears I don't have any of the non-default figures. I checked all three races for all three classes, and I only have the standard male and female figurines. I did, however, receive my pizza and club membership. Would appreciate some help with this issue. Thanks!
If you have both male and female for each race/class, you have the figures. The basic version only has a male or female for each race/class combo.
Yep, as Sir Veza notes if you have access to more than one figure for the same class/race combo than you have both the standard figures and the Basic Edition figures. Otherwise, if that's not what you meant, then I suspect what you're actually missing is how to access the new figures. All you'd have to do is go to Cuthbert's and drag the basic edition figure on top of a figure of the same race/class combo you already own to change their skin.