Can't Connect to Game

Discussion in 'Support' started by admin, Jun 2, 2013.

  1. Han Lee

    Han Lee Guild Leader

    Update: Got back in on my umpteenth time. I think I spent more than 200 gold, but I got it all back ^^
     
    BlackVoidDeath likes this.
  2. Predaking

    Predaking Orc Soldier

    Anyone else having trouble atm logging in through the website? Can log in through steam but my brother keeps getting error on the website.
     
  3. cardfreak

    cardfreak Kobold

    For about one month now i have permanent problems connecting to the game, but only with ip's in the range 79.xxx.xxx.xxx. The download speed is such slow that i wont even reach the login. I have to restart my router till i get in another ip-range, then all is fine. Hope this information helps other people having problems connecting to the game.
     
  4. WexMajor

    WexMajor Hydra

    Hi there. Firefox user, going trough Kongregate.
    20/2/2016, it's been 6 hours, the game does not load.
     
  5. Ector

    Ector Hydra

    The same problem here.
     
  6. Jon

    Jon Blue Manchu Staff Member

    Are you still seeing this problem? I just checked logging in through Kongregate using Chrome and Firefox with no problems.

    I used Firefox 44.0.2 with Flash 20.0 (the latest of each).

    If you are still seeing the problem, can you please use the Firefox menu, select Developer than Web Console and note any errors you see there?
     
  7. Ector

    Ector Hydra

    My problem disappeared long ago, thanks.
     
    Jon likes this.
  8. WexMajor

    WexMajor Hydra

    Yesterday evening I could connect again. I lost a day of playing, but I guess the problem was on Kong.
    I had no problem on starting on the main site. Thanks!
     
  9. Kalin

    Kalin Begat G'zok

    I can't get in through the website right now, it keeps waiting for wallet.google.com. I can get in through Steam okay, and the website was working for me earlier today.

    EDIT: And right after I posted that, I got through. Maybe Google fixed the problem?
     
  10. DupleX

    DupleX Champion of Cardhuntria

    I get this as well, though I think it is an issue with Google Wallet not CH, the request should time out in ~30 sec and CH will load normally.

    More on the issue itself it seems like the resource https://wallet.google.com/inapp/lib/buy.js is being reported as html instead of a js file so browsers will refuse to load it.
     
  11. gulo gulo

    gulo gulo Guild Leader

    I recently won a match, had a hang up at the victory screen.
    Eventually went the loot screen, where it said my rank was 0. Got loot went back to main page.

    My ranking was not in the list of players, but the ranking list showed me at my rank previous to the match.

    All attempts at reloading the game are now met with a Login Failed {0} box.

    Not sure what's going on.
     
  12. Scarponi

    Scarponi Moderator

    Anyone else having problems atm? I can log into the test server, but not live. Just get an endless loading circle of doom.
     
    BlackVoidDeath likes this.
  13. timeracers

    timeracers Guild Leader

    I am having the same problem.
     
  14. hwango

    hwango Hydra

    Thirded. I've been trying to log in for about 2o minutes or so - I get the spinning wheel of processing, and then after a bit the failure message.
     
  15. nacomus

    nacomus Kobold

    same the small shield of DOOM and Gloom. pops up and then error server or your internet connection is Fail... try again in 10 min.every steam game and other game works. all internet works ,.not to salty . i under stand it happends . but i just bought the one 12.99 pack and was just finishing the monkey lvl 16 area. when the game locked up and then freezes then . i'm here :p



    == CARD HUNTER CORE PC Client ===
    Wed Jun 8 02:28:19 GMT-0400 2016
    Sandbox Type: application
    Version 3.138.0.11706
    SFS Version: 1.2.0

    Create landing screen.
    Initializing world screen
    No bootstrap configuration file.
    Loading configuration from ch-config.json
    Landing screen: set login dialog
    Checking maintenance at URL: https://live-server.cardhunter.com/check_maintenance.jsp
    Server: active
    Starting Steam login process
    Authenticating Steam token at URL: https://accounts.cardhunter.com/v1/steam_authticket
    Authenticated accounts
    Account 0: nacomus1967
    Account 1: elmerfudd420
    Steam login, selected account 0: nacomus1967
    Authenticating... https://live-server.cardhunter.com/game_login.jsp?time=1465367303631
    Connecting...
    Connected
    Connection lost.
    Checking maintenance at URL: https://live-server.cardhunter.com/check_maintenance.jsp
    Server: active
    Starting Steam login process
    Authenticating Steam token at URL: https://accounts.cardhunter.com/v1/steam_authticket
    Authenticated accounts
    Account 0: nacomus1967
    Account 1: elmerfudd420


    this is the f1 copy and paste . i belive they ask for . on this subject
     
    Last edited: Jun 8, 2016
  16. BlackVoidDeath

    BlackVoidDeath Guild Leader

    Same problem - spinning wheel doom and an error message after 3 mins.
     
  17. Happenstance

    Happenstance Thaumaturge

    Yeah, same.
     
  18. Robauke

    Robauke Guild Leader

    oh noes! Server down! Seeerver down!
     
  19. Yep, still down. Trying to connect for the last 2 hours.
     
  20. Same problem here, failed to login and spinning wheel of doom...........
     

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