please help me! :(

Discussion in 'Support' started by joejoeb, Mar 7, 2014.

  1. joejoeb

    joejoeb Kobold

    I had been playing the game for 2 weeks and now suddenly i cant. I press log in and then keep getting the 'cannot connect to server' message.
    I have tried everything i can think of; updating flash and clearing cache etc. I really need some help!
    I'm using google chrome.
     
  2. Farbs

    Farbs Blue Manchu Staff Member

    Hi joejoeb,

    I'm not aware of any current issues with chrome, however quite often changing browser can help. Would you be able to try logging in with FireFox?
     
  3. joejoeb

    joejoeb Kobold

    nope, im afraid firefox wont work either. if i disable flash player it says so on the initial CH page so it shouldnt be that. it just refuses to connect.
     
  4. Jarmo

    Jarmo Snow Griffin

    Have you checked you can access the site game.cardhunter.com or live.cardhunter.com? Maybe your service provider (or your firewall software) has blocked the site or some port on your LAN/WLAN router/switch is blocked? Maybe try pinging the site?
     
    Farbs likes this.
  5. Jarmo

    Jarmo Snow Griffin

    Adblock Plus has had this effect for some people, see this thread. This other thread has more things you can try.
     
    Farbs likes this.
  6. joejoeb

    joejoeb Kobold

    Tried all of this. Oh and i just found out games on fb arent working properly, they keep disconnecting
     
  7. Jarmo

    Jarmo Snow Griffin

    Sounds like you have a larger problem with your PC/Internet/Flash than with just Card Hunter, then. Hope it clears up soon!
     
  8. joejoeb

    joejoeb Kobold

    sorted... would you believe i just had to reset my router... cant believe i didnt think of it earlier!
     
  9. Jarmo

    Jarmo Snow Griffin

    Great that you got it working again! Happy hunting!
     
    Pengw1n likes this.
  10. Megadestructo

    Megadestructo Shark Card

    Glad to hear. I've had to do the same a few times because technology is basically run on magic, wishes, and unicorn dreams...
     

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