No login possible with Steam Client

Discussion in 'Support' started by PapaSmurfy, Jul 27, 2015.

  1. PapaSmurfy

    PapaSmurfy Kobold

    Good evening from Germany guys,
    I started this game a couple of days ago and played it for 30+ hours now, never having any kind of problem.
    I came home today and tried to login - but nothing.
    This error message appears:
    Failed to connect to server. Server may be down for maintenance. Please try again later.
    So well, I had some looks into the forum and a dev told to write what the console says, which would be this:
    Version 3.46.0.10810
    SFS Version: 1.2.0

    Create landing screen.
    Initializing world screen
    No bootstrap configuration file.
    Loading configuration from ch-config.json
    Landing screen: set login dialog
    Starting Steam login process
    IO error during authentication: Error #2032

    Ok, not giving up I looked into the forum a bit more and found a topic referring to that error. Well, it says "clear your cache", "use another browser" "bla bla bla". I use Steam and when I try to login via browser it doesn't even know my ingame nickname, so....
    Help me please.
     
  2. DunDunDun

    DunDunDun Thaumaturge

    When I was testing to see if Steam could be logged out of manually, I actually encountered, if not identical, a very similar notice when I moved one of the files out of the game folder.

    In other words, it's possible one of your game files got corrupted [perhaps during Steam downloading the files from a game update].

    It may be worth uninstalling and reinstalling the game to see if that fixes your errors [though no guarantee that won't affect your ability to regain your account, so please confirm with the devs before doing so].

    Also, this seems to be the Steam thread regarding the problem, if you haven't already seen it:
    https://steamcommunity.com/app/293260/discussions/1/541906348033949269/
     
  3. richard edwards

    richard edwards Mushroom Warrior

    I am having the exact same problem, but I have this game on both my laptop and PC, and it very unlikely both became corrupted at the same time, especially considering I wasn't using either then this when to ****.
     
  4. Jon

    Jon Blue Manchu Staff Member

    Yes, we're definitely seeing some issues with the account server. I know some people have been able to get back in recently, so please try again and let us know what happens. If you see the "select an account" dialog with no buttons, just click and see if it proceeds anyway.
     
    DunDunDun likes this.
  5. Jon

    Jon Blue Manchu Staff Member

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