Long loading times since the latest update?

Discussion in 'Support' started by grimeyes, Oct 19, 2013.

  1. grimeyes

    grimeyes Kobold

    The game used to load in less than a minute ever since I started playing the game around a month ago but since the latest update its taking me around 8-12 minutes just to load the game.

    The loading bar and Card Hunter Manual image doesn't even appear until around 2 minutes of clicking "play now" and all you have to look at is the black background. When it finally does appear its super slow.

    At work, the game doesn't even load anymore. Before the update, it only took around 4-5 minutes.

    I know it's not my internet connection since every other game works fine. Heck, I can even play LoL at 22 ping.

    I just wanted to know if this is already being fixed.

    EDIT: Just want to let you know that once the game has loaded everything is fine albeit the images for cards and graphics also load a lot more slowly than before. However, I am not being disconnected nor am I getting any sort of gameplay lag. Just the images are loading slowly.
     
  2. j-wiz

    j-wiz Blue Manchu Staff Member

    That sounds like something is saturating the bandwidth between you and the regional edge cache that is serving the content files. The edge cache itself isn't reporting any errors or service degradation, so it's probably a temporary issue on one of the networks in that region.
     

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