I cant get into the game, I get a java error

Discussion in 'Support' started by achancesw, Jun 18, 2013.

  1. achancesw

    achancesw Kobold

    the error I get is "Viewport target-densitydpi is not supported. "
     
  2. j-wiz

    j-wiz Blue Manchu Staff Member

    What's on the screen when it fails to enter the game?

    That "Viewport target-densitydpi is not supported" warning is coming from Google Wallet, and shouldn't affect the game loading. I see that as well. There's probably some other issue that's causing you to not connect.
     
  3. achancesw

    achancesw Kobold

    "Card hunter

    checking server status"
    Card Hunter

    Checking server status"
     
  4. j-wiz

    j-wiz Blue Manchu Staff Member

  5. achancesw

    achancesw Kobold

    "This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <serverstatus>
    <active>1</active>
    </serverstatus>"
     
  6. achancesw

    achancesw Kobold

    I am using chrome, updated and with updated java and flash
     
  7. j-wiz

    j-wiz Blue Manchu Staff Member

    That all looks good, which means your browser *is* able to make that check. That at least tells me it's one of a few things: the HTML "onload" function isn't getting run, the browser is blocking the AJAX call (which seems unlikely since there was no error), or flash isn't loading correctly for you.

    Which web browser are you using? And which version of Flash Player do you have installed?
     
  8. achancesw

    achancesw Kobold

    Chrome and flash 11.7.700.225
     
  9. j-wiz

    j-wiz Blue Manchu Staff Member

    Are you running anything like FlashBlock, or do you have plugins or Javascript disabled in your browser?
     
  10. achancesw

    achancesw Kobold

    I have disabled adblock and it still doesnt work
     

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