Emailed Support to reset my account....

Discussion in 'Support' started by qwert_44643, Dec 31, 2015.

  1. qwert_44643

    qwert_44643 Mushroom Warrior

    I havent played a while and imon steam and i emailed the devs to reset my account and how long does it usually take them to do that?
    How do you know if its reset........my items in the keep are still there...shouldnt they all be gone?
    Hopefully when a rest is done it doesnt get rid of any expansions you bought.
     
    qwert_44643, Dec 31, 2015
    #1
  2. timeracers

    timeracers Guild Leader

    I believe they respond somewhat quickly but being a small set of people it may take a few days. They likely email you back saying it has been reset if they reset it. All progress should be deleted. I do not know about pizza related things though.
    Just in case you emailed an invalid address: support@cardhunter.com
     
    timeracers, Dec 31, 2015
    #2
  3. qwert_44643

    qwert_44643 Mushroom Warrior

    thats cool but man i hope they dont delete my dlc i paid for......i just wanted to start over but keep my dlc and have the items i have be wiped.
     
    qwert_44643, Dec 31, 2015
    #3
  4. Sir Veza

    Sir Veza Farming Deity

    If you didn't state that in your first email, it might be good to send another to clarify.
     
    Sir Veza, Dec 31, 2015
    #4
    FDrybob and timeracers like this.
  5. Flaxative

    Flaxative Party Leader

    All purchases are preserved across resets. Was your request handled, @qwert_44643 ? Or are you still waiting?
     
    Flaxative, Jan 12, 2016
    #5

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