I won my first game of the day in MP but when I was on the rating change window, I got connection Lost and when I logged in again I was in the normal MP window, so I wasn't able to open my gold chest. Is any possibility to get it back?
As I recall it, you'll have recieved the items from the chest even if you didn't get to open when disconnects occur and no backtrack is possible. But I guess it's hard for you to check as you likely have a large collection.
BM made some changes to how chests handled disconnects or not being opened a while back, so I believe your account is likely to be credited the items in the chest. Not 100% positive of course - this would require a dev to check your account. Also, have you progressed on the chest tracker since this, did opening the next chest occur normally?
Ye opening the next chest occured normally. I opened a normal chest (2nd chest of mp). It would be nice if devs can say if I got the itens from the gold chest or not.
I once lost connection right before the rating change window (I still saw the playing board). When I logged in again and checked my inventory for the loot from my gold chest, I suddenly had a second Hand of Melvelous, so I know I definitely got the loot from that match.
That's the way it should happen. I'm assuming it did but if you haven't seen any new items pop up then we can't be sure unfortunately (if it didn't, it was most likely a one-time glitch)...
I don't know. I have alot of itens so unless its an epic or legendary item its very hard for me to see
Shadow, it seems what happened to you is getting a fix. From the developer twitter account: "Jason (j-wiz) - When reconnecting with unclaimed multiplayer treasure, go to the looting screen instead of silently putting the treasure in the player's collection. Includes some work toward reconnecting to a battle in progress, too." link 1, link 2