Constant loading

Discussion in 'Support' started by Dreamthief, Dec 20, 2013.

  1. Dreamthief

    Dreamthief Kobold

    I am having trouble getting into the game.
    I enter my name and password, it goes to the picture with the book on the table beside the drink and chips, pops up the hint but then sits with the loading circle racing round inside the dragon with the shield.
    Any tips?
     
  2. I am seeing the same issue this morning. Tried in Firefox, Chrome, and IE.
     
  3. Tried in FF, Chrome, and IE. Cleared browser cache, flash player data, and killed Flash plugin process. No dice
     
  4. j-wiz

    j-wiz Blue Manchu Staff Member

    Generally that happens when there's an error loading one of the data files - our error reporting in that case isn't sufficient, and we end up leaving the loading spinner up with just a message in the console.

    When this happens, pull up the console with F1 and see if it's reporting any errors, or failing that bring up the web browser console and look for errors there and let us know what it says.
     
  5. Dreamthief

    Dreamthief Kobold

    Ok, here's the error message from the console...

    === CARD HUNTER CORE PC Client ===
    Thu Jan 2 13:19:53 GMT+0000 2014
    Sandbox Type: remote
    Version 0.2.8026
    SFS Version: 1.1.6
    Loading configuration sfs-config.xml
    Initializing world screen
    Config Loaded
    Config host: live-server.cardhunter.com
    Authenticating...
    Connecting...
    Connected
    Logged in as Saurimat
    Loading static data...
    Fetching manifest
    Manifest loaded.
    Creating CSV parser.
    Processing manifest.
    Processing: Hint
    received block list
    Processing: Card
    received friend list
    > error
    Error with command: This is the error message!
    MESSAGE: This is the error message!
    STACK TRACE:
    Error: This is the error message!
    at com.cardhunter.pcclient::DevConsole/HandleCmd_error()
    at com.cardhunter.pcclient::DevConsole/doCommand()
    at com.cardhunter.pcclient::DevConsole/onInputKeyDown()
    at flash.events::EventDispatcher/dispatchEvent()
    at mx.managers::SystemManager/keyDownHandler()
    CLIENT COMMANDS:
    CLIENT VERSION: 0.2.8026

    Thanks again for helping.
     

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