Can't log in via Chrome. Can log in via Steam.

Discussion in 'Support' started by manglemybadger, Jun 20, 2016.

  1. Windows 10 64-bit Desktop
    Most current Chrome Version 51.0.2704.103 m
    Does not work on MS Edge Browser, either.

    I have played countless games this weekend without issue up to last night.

    This morning, I am unable to log in.

    I get past the log-in screen, then it loads for 3 minutes until I eventually get an error pop-up stating something like:

    "Failed to load game data".

    Repeated attempts are not successful.

    Since I am having issues, I decided to download and test it on Steam. It gets me past the login, loads up the campaign map and appears to work.

    Unfortunately, I was hoping to eliminate the middleman and solely use Chrome for a variety of reasons.

    Is there something I have done wrong? Is there something I can check to fix this?

    It worked fine from the same computer no more than 12 hours ago.
     
  2. timeracers

    timeracers Guild Leader

    Maybe during the time between you logging in via steam and browser it started working again.
     
  3. Kalin

    Kalin Begat G'zok

    Can you try Firefox? I was going to suggest doing a forced refresh in Chrome, but searching how to do that led me to a long thread with lots of people saying it doesn't work.
     
  4. Lord Feleran

    Lord Feleran Guild Leader

    Ctrl + F5 is a forced refresh. It has helped me once I think.
     

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