I'm on the trail of a bug that's been around for a while. I've never seen it myself, but I can see it in the logs. The one user report I have about this is: - Player lost connection. - Player reconnected. - We see the bug occur in the logs (the collection sheet in the deck builder fails to initialise). - User is missing all their items. I think what's happening is that the client is failing to load the collection inventory somehow. I don't know exactly what the user experience is though, so I'd love to hear if you think you've seen something like this. If you have, did you re-connect shortly before seeing it? Were all your items missing? Did the problem correct itself if you leave the deck builder and come back? Was your computer performing badly at the time? Any observations you have would help!
This happened to me a couple of times months ago. Closing and restarting the game brought everything back. If it happens again I'll try to get a log and some specifics.
Yeah, I saw in the logs that you had this problem. So, to be clear, after entering the deck builder, all your items were gone?
Do you recall if you saw your party characters correctly? i.e. were the right character sheets in place on the clipboard?
I think so. I'm sure the first character was the same, and I probably looked at the others. I think I panicked a bit when I noticed the missing gear.
This happened to me on multiple occasions today, although it was only some of my equipped items. I was having a lot of connection issues (average of 1 disconnect/5 min) , and the items seemed to be gone from my inventory, although when I reloaded my team everything went back to normal.
It has happened to me, but I do not remember what triggered it. I just had to reopen the store for all items to reappear, if I recall correctly. It was also only the equiped items.
Don't know if this is related or not, but yesterday I went into a shop and there was a blank spot in the shop display: no price, no placeholder image. I think I fixed it by sorting by something else then back to price sort, which caused an item to appear there. My inventory and equipped items seemed fine.
Just saw this happen. Steps: 1) use flaky internet 2) enter keep, timeout while on spinning dragon overlay 3) "server or connection is down!" message, kicked to login (without reload) 4) login again 5) go to keep, many (but not all***) items are missing from active characters *** It looks as if the items which were still equipped had enough spares in my collection to replace the vanished equipped ones. Reloading the client fixes this.
The same what neoncat wrote above. Only a fraction of equipped items vanish, for me the first time it was only two of them. Just by leaving the keep and returning to it solved the issue.
Just catched this bug. Hope logs would be useful. === CARD HUNTER CORE PC Client === Sat Dec 6 15:10:01 GMT+0200 2014 Sandbox Type: remote Version 2.65.2.9739 SFS Version: 1.2.0 Create landing screen. Initializing world screen Landing screen: set login dialog No bootstrap configuration file. Loading configuration from ch-config.json Authenticating... https://live-server.cardhunter.com/game_login.jsp?time=1417871405202 Connecting... Connected Logged in as Woldemar === SERVER CONFIG === - CAMPAIGN_TEAMS: False Loading static data... Fetching manifest from http://live.cardhunter.com/data/manifest/manifest.txt received block list blocked: jade303 blocked: jejaloito blocked: Ex-Cop received friend list friend: dit friend: schwarznold Manifest loaded. Creating CSV parser. Processing manifest. Processing: Hint Loading from http://live.cardhunter.com/data/gameplay/Hints/Hints.csv Processing: Card Loading from http://live.cardhunter.com/data/gameplay/Cards/Cards.csv Processing: Adventure Loading from http://live.cardhunter.com/data/gameplay/Adventures/Adventures.csv Processing: Equipment Loading from http://live.cardhunter.com/data/gameplay/Equipment/Equipment.csv Processing: CharacterArchetype Loading from http://live.cardhunter.com/data/gameplay/CharacterArchetypes/CharacterArchetypes.csv Processing: Figure Loading from http://live.cardhunter.com/data/gameplay/Figures/Figures.csv Processing: ExperienceTable Loading from http://live.cardhunter.com/data/gameplay/ExperienceTables/ExperienceTable.csv Processing: HealthTable Loading from http://live.cardhunter.com/data/gameplay/HealthTables/HealthTable.csv Processing: TalentTable Loading from http://live.cardhunter.com/data/gameplay/TalentTables/TalentTable.csv Processing: Prompt Loading from http://live.cardhunter.com/data/gameplay/Prompts/Prompt.csv Processing: Keywords Loading from http://live.cardhunter.com/data/gameplay/Keywords/Keywords.csv Processing: Price Loading from http://live.cardhunter.com/data/gameplay/Prices/Prices.csv Processing: StarterPack Loading from http://live.cardhunter.com/data/gameplay/StarterPacks/StarterPacks.csv Processing: MPReward Loading from http://live.cardhunter.com/data/gameplay/MPRewards/MPRewards.csv Data loaded. Verifying data. Initializing battle screen Battle joined BATTLE LOG: Player=BlackVoidDeath,Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Event=PlayAction,Action=Scamper,Instigator=Zira,Targets= BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Player=BlackVoidDeath,Participant=BlackVoidDeath,Actor=Zira,Event=Move,Origin=(12, 11),StartFacing=(-1, 0),Destination=(9, 10),EndFacing=(-1, 0) BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Player=BlackVoidDeath,Participant=BlackVoidDeath,Actor=Cornelius,Event=Move,Origin=(11, 2),StartFacing=(0, 1),Destination=(9, 4),EndFacing=(-1, 0) BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary must play a Trait BATTLE LOG: Player=Gary,Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Event=PlayAction,Action=Vulnerable,Instigator=Krelvin,Targets= BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Attaching Vulnerable to Krelvin BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary drew a card for MP AI Warrior 4 BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary must play a Trait BATTLE LOG: Player=Gary,Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Event=PlayAction,Action=Blind Rage,Instigator=Krelvin,Targets= BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Attaching Blind Rage to Krelvin BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary drew a card for MP AI Warrior 4 BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary must play a Trait BATTLE LOG: Player=Gary,Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Event=PlayAction,Action=Defensiveness,Instigator=Melzag,Targets= BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Attaching Defensiveness to Melzag BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary drew a card for MP AI Wizard 3 BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary must play a Trait BATTLE LOG: Player=Gary,Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Event=PlayAction,Action=Altruism,Instigator=Melbrog,Targets= BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Attaching Altruism to Melbrog BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary drew a card for MP AI Priest 3 BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=The active player is now Gary BATTLE LOG: Player=Gary,Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Event=PlayAction,Action=Demonic Power,Instigator=Melbrog,Targets=Nargil Demon-Sworn BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary drew a card for MP AI Priest 2 BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Gary drew a card for MP AI Priest 2 BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=Melbrog took 3 damage BATTLE LOG: Scenario=Desterbed Monkeys,Room=BlackVoidDeath's battle (custom),RoomID=147063,Msg=The active player is now BlackVoidDeath Initializing deck builder Connection lost. StaticCardRenderer: render card Blind Rage unknown keyword: Trait StaticCardRenderer: render card Blind Rage unknown keyword: Frenzy StaticCardRenderer: render card Blind Rage unknown keyword: Trait StaticCardRenderer: render card Blind Rage unknown keyword: Frenzy StaticCardRenderer: render card Blind Rage unknown keyword: Trait StaticCardRenderer: render card Blind Rage unknown keyword: Frenzy StaticCardRenderer: render card Blind Rage unknown keyword: Trait StaticCardRenderer: render card Blind Rage unknown keyword: Frenzy StaticCardRenderer: render card Defensiveness unknown keyword: Trait StaticCardRenderer: render card Defensiveness unknown keyword: Saving Roll StaticCardRenderer: render card Defensiveness unknown keyword: Keep StaticCardRenderer: render card Defensiveness unknown keyword: Trait StaticCardRenderer: render card Defensiveness unknown keyword: Saving Roll StaticCardRenderer: render card Defensiveness unknown keyword: Keep Authenticating... https://live-server.cardhunter.com/game_login.jsp?time=1417871521380 StaticCardRenderer: render card Defensiveness unknown keyword: Trait StaticCardRenderer: render card Defensiveness unknown keyword: Saving Roll StaticCardRenderer: render card Defensiveness unknown keyword: Keep StaticCardRenderer: render card Defensiveness unknown keyword: Trait StaticCardRenderer: render card Defensiveness unknown keyword: Saving Roll StaticCardRenderer: render card Defensiveness unknown keyword: Keep StaticCardRenderer: render card Altruism unknown keyword: Trait StaticCardRenderer: render card Altruism unknown keyword: Keep Unless StaticCardRenderer: render card Altruism unknown keyword: Trait StaticCardRenderer: render card Altruism unknown keyword: Keep Unless StaticCardRenderer: render card Altruism unknown keyword: Trait StaticCardRenderer: render card Altruism unknown keyword: Keep Unless StaticCardRenderer: render card Altruism unknown keyword: Trait StaticCardRenderer: render card Altruism unknown keyword: Keep Unless Connecting... Connected Logged in as Woldemar === SERVER CONFIG === - CAMPAIGN_TEAMS: False Loading static data... Fetching manifest from http://live.cardhunter.com/data/manifest/manifest.txt received block list blocked: jade303 blocked: jejaloito blocked: Ex-Cop received friend list friend: dit friend: schwarznold Manifest loaded. Creating CSV parser. Processing manifest. Processing: Hint Loading from http://live.cardhunter.com/data/gameplay/Hints/Hints.csv Processing: Card Loading from http://live.cardhunter.com/data/gameplay/Cards/Cards.csv Processing: Adventure Loading from http://live.cardhunter.com/data/gameplay/Adventures/Adventures.csv Processing: Equipment Loading from http://live.cardhunter.com/data/gameplay/Equipment/Equipment.csv Processing: CharacterArchetype Loading from http://live.cardhunter.com/data/gameplay/CharacterArchetypes/CharacterArchetypes.csv Processing: Figure Loading from http://live.cardhunter.com/data/gameplay/Figures/Figures.csv Processing: ExperienceTable Loading from http://live.cardhunter.com/data/gameplay/ExperienceTables/ExperienceTable.csv Processing: HealthTable Loading from http://live.cardhunter.com/data/gameplay/HealthTables/HealthTable.csv Processing: TalentTable Loading from http://live.cardhunter.com/data/gameplay/TalentTables/TalentTable.csv Processing: Prompt Loading from http://live.cardhunter.com/data/gameplay/Prompts/Prompt.csv Processing: Keywords Loading from http://live.cardhunter.com/data/gameplay/Keywords/Keywords.csv Processing: Price Loading from http://live.cardhunter.com/data/gameplay/Prices/Prices.csv Processing: StarterPack Loading from http://live.cardhunter.com/data/gameplay/StarterPacks/StarterPacks.csv Processing: MPReward Loading from http://live.cardhunter.com/data/gameplay/MPRewards/MPRewards.csv Data loaded. Verifying data. Initializing deck builder CollectionSheetDisplay: inventory is null in constructor MESSAGE: Error #1009 STACK TRACE: TypeError: Error #1009 at com.cardhunter.pcclient::CollectionSheetDisplay() at com.cardhunter.pcclient:eckBuilderTable/init() at com.cardhunter.pcclient:eckBuilderDisplay/init() at com.cardhunter.pcclient:eckBuilder/visual_init() at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::$addChildAt() at mx.core::UIComponent/addChildAt() at spark.components::Group/addDisplayObjectToDisplayList() at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded() at spark.components::Group/addElementAt() at spark.components::Group/addElement() at com.cardhunter.pcclient::ScreenRoot/showGameScreen() at com.cardhunter.pcclient:eckBuilder/checkLoadFinish() at com.cardhunter.pcclient:eckBuilder/onCollectionReceived() at flash.events::EventDispatcher/dispatchEvent() at com.cardhunter.pcclient::CardHunterCore/Handle_collection() at com.cardhunter.pcclient::CardHunterCore/onSFSExtensionResponse() at flash.events::EventDispatcher/dispatchEvent() at com.smartfoxserver.v2.controllers::ExtensionController/handleMessage() at com.smartfoxserver.v2.core::SFSProtocolCodec/dispatchRequest() at com.smartfoxserver.v2.core::SFSProtocolCodec/onPacketRead() at com.smartfoxserver.v2.core::SFSIOHandler/handlePacketData() at com.smartfoxserver.v2.core::SFSIOHandler/onDataRead() at com.smartfoxserver.v2.bitswarm::BitSwarmClient/onSocketData() PARTY: (sfs_array) Members: (sfs_object) (int) charIndex: 7 (sfs_object) inventory: (sfs_array) Items: (int) 1048 (int) 1048 (int) 886 (int) 1228 (int) 861 (int) 694 (int) 1916 (int) 1363 (int) 100057 (int) 100397 (sfs_object) (int) charIndex: 8 (sfs_object) inventory: (sfs_array) Items: (int) 1702 (int) 1652 (int) 1652 (int) 473 (int) 2030 (int) 1083 (int) 1894 (int) 100064 (int) 100290 (sfs_object) (int) charIndex: 11 (sfs_object) inventory: (sfs_array) Items: (int) 1058 (int) 1058 (int) 1673 (int) 758 (int) 100362 (int) 1032 (int) 1521 (int) 100075 (int) 100279 (int_array) ActiveChars: [8,7,11] (int) Index: 2 (utf_string) Name: MP CLIENT COMMANDS: DB CONTEXT: TreasureStore CLIENT VERSION: 2.65.2.9739 Deckbuilder: item Mindsplinter Staff removed from party inventory because not owned. Deckbuilder: item Mindsplinter Staff removed from party inventory because not owned. Deckbuilder: item Ring of Appropriation removed from party inventory because not owned. Deckbuilder: item Vermillion Pendant removed from party inventory because not owned. Deckbuilder: item Rockshard Robes removed from party inventory because not owned. Deckbuilder: item Mouse Boots removed from party inventory because not owned. Deckbuilder: item Command removed from party inventory because not owned. Deckbuilder: item Reaper's Scythe removed from party inventory because not owned. Deckbuilder: item Double-edged Sword removed from party inventory because not owned. Deckbuilder: item Wex's Mail removed from party inventory because not owned. Deckbuilder: item Crusty Helm removed from party inventory because not owned. Deckbuilder: item Captain Cedric's Boots removed from party inventory because not owned. Deckbuilder: item Untrained Tactics removed from party inventory because not owned. Deckbuilder: item Dependable Mail removed from party inventory because not owned. Deckbuilder: item Black Cat Buckler removed from party inventory because not owned. Deckbuilder: item Bertha's Big Clogs removed from party inventory because not owned.
It just happened to me. It happened so that I removed characters with the items from the party to the keep, and replaced it with a new one from the keep. I didn't remove the items from the guys when I removed them, so they were on the character "in the keep" so to speak. After playing a match, in the chest screen, I noticed that I got my 3rd of an item I knew I had 3 of already. When checking, all the items my removed characters were then using had disappeared. No connection loss or anything, I just had the bug and not much else. Restarting didn't bring the items back. How can I get my items replaced? ----- EDIT: I'm all good..
Spoiler I've been blocked. I never thought it would happen, and I didn't think I would find out. But now ... now I know. I'm so sorry guys.
I was hoping this thread'd help.. But it seems to mostly be a different issue. I know I had at least one Blazing Shortsword- more than that, I couldn't say, but I know I had one, since my tokenless party ran it just a short while ago. So, when the shop had a Blazing Shortsword to buy, recently, I was surprised that I couldn't find my existing one [and no NEW showed up on the item, either]. Alright.. one missing epic isn't a big deal. But now I've noticed that my Dark Drewg's Mace is gone as well, and being an item I use regularly [not to mention a legendary], a bit more troubling. I couldn't tell you how much else I'm missing; the inventory system isn't set up to make figuring that out easy, even without my memory problems. And usually, I'd assume any confusions in perception to be on my end. But being an item I had just used, and an item I use regularly; items I've discussed and compared regularly; and so forth, I'm quite sure about this :X So, I dunno. Trying not to be bothered by it, but it's a little worrisome thinking that my items could disappear at any time :X (I've done all the requisite steps: Checking loadouts, switching to blank loadout, switching to multiplayer, checking second-hand shop, waiting several days to see if the items return; nothing came of it.)
Dark Drewg's is still in your inventory (I just checked). My guess is always 'on an inactive character.' But if, as you say, you've looked everywhere for it, I'm not sure where it could be. Maybe @Jon has better answers.
