Can't Connect to Server!

Discussion in 'Support' started by greattodo, Jun 6, 2014.

  1. greattodo

    greattodo Kobold

    Whenever I try to play, the screen is stuck saying Checking server status. I think it has something to do with the site not being verified by the program and the internet. Can someone help me?
     
  2. Pengw1n

    Pengw1n Moderately Informed Staff Member

    Check the troubleshooting tips in this thread and see if anyone them solves your issue.
     
    Farbs likes this.
  3. greattodo

    greattodo Kobold

    Nope, still doesn't work.
     
  4. Pengw1n

    Pengw1n Moderately Informed Staff Member

    What browser are you using? Have you tried a different one, if possible? Any other computers in your home you're able to try accessing the game with?
     
  5. greattodo

    greattodo Kobold

    I'm using Mozilla and Chrome and it still doesn't work. I only have a PC and a laptop and neither one of them works. I think it might be the site itself.
     
  6. Pengw1n

    Pengw1n Moderately Informed Staff Member

    Or possibly your isp closing specific ports the game uses? Not sure what you mean by the site itself, since there are no current general issues ongoing.
     
  7. greattodo

    greattodo Kobold

    I think it is closing specific ports but the warning on my browser says that no owner information is being provided. But if my isp is the problem, then tell how to fix it.
     
  8. Jayce

    Jayce Hydra

    For what it's worth - and I'm sture it was a slight problem specific to my setup, I couldn't seem to update to the latest version until I disabled my firewall, but it's now working fine with my default settings. I'm sure it was a slight hiccup on my side, just thought I'd mention it on the off chance it helped :p
     

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