[SUPPORT] Is the game down?

Discussion in 'Support' started by bazzaman, Apr 19, 2013.

  1. bazzaman

    bazzaman Mushroom Warrior

    I am using my normal bookmark to login but it keeps saying -


    Card Hunter is currently down for maintenance. Please Try Againafter a few minutes.


    Is trhis right anyone?
     
  2. Pengw1n

    Pengw1n Moderately Informed Staff Member

    Nope, I can log in.
     
  3. bazzaman

    bazzaman Mushroom Warrior

  4. Wozarg

    Wozarg Thaumaturge

  5. bazzaman

    bazzaman Mushroom Warrior

    no mine still comes up with the maintenance message.....:(

    no play now for a couple of days
     
  6. Pengw1n

    Pengw1n Moderately Informed Staff Member

    There hasn't been any maintenance since last patch afaik. Try clearing your cache and all that jazz?
     
  7. Rumblegut

    Rumblegut Kobold

    I am getting the same message. Hope it works itself out. Game rocks!!!!
     
  8. Rumblegut

    Rumblegut Kobold

    has anyone else been getting this? I cleared cache and all that but still cannot get in.
     
  9. j-wiz

    j-wiz Blue Manchu Staff Member

    Open up your web browser's Javascript console and see if it's reporting any errors. If it is, let us know what they are. It sounds like there is some configuration that's causing an error with the maintenance check.
     
  10. bazzaman

    bazzaman Mushroom Warrior

    Not great with computers so very unsure at how all this stuff about cahe's and javasrcipt. tried logging on using my wife laptop but again came up with the same message about maintenace - we both use google chrone as are default web brower does this matter?

    I never had any issues with logging on before and it is only after the last update I have not been able to play please help anyone I am miss my daily card hunter fix:confused:.
     
  11. Dark Wolfe

    Dark Wolfe Orc Soldier

    I'm using chrome. No problems.

    I think the java script console is the console referenced in the how to report bugs thread.
    You open it with F1, once for a command line, again for a log, third time to close it.
     
  12. Jon

    Jon Blue Manchu Staff Member

    Hi, here's what you do in chrome to check for JavaScript errors:

    1. Open the game in a new tab.
    2. Click the menu in the top right corner (the three horizontal lines).
    3. Select Tools/JavaScript console from the menu.
    4. Refresh the page to reload the game.
    5. Note any errors or other warnings in the console and let us know!
     
  13. Jon

    Jon Blue Manchu Staff Member

    F1 actually opens the in-game console. If you can't log in, you won't be able to see anything from that.
     
  14. Rumblegut

    Rumblegut Kobold

    not sure if this is what you mean but I see this:
    Script438: Object doesn't support this property or method
    swfobject.js, line 4 character 8128
     
  15. Jon

    Jon Blue Manchu Staff Member

    What browser are you using?
     
  16. Rumblegut

    Rumblegut Kobold

    Sorry about that. I am using Internet Explorer, IE9 I beleive. Sorry not too good with compuetr stuff.
     
  17. Jon

    Jon Blue Manchu Staff Member

    OK, we have a general problem with IE - looking into it.
     
  18. j-wiz

    j-wiz Blue Manchu Staff Member

    I've tracked down the first of the two issues here, which is specific to Internet Explorer 8/9 and am working on a fix for that. I still haven't been able to reproduce the issue with Chrome.

    If anyone is having problems with Chrome always showing the game being down for maintenance, can you please postt the version of Chrome you're running as well as any errors from the Chrome JavaScript console (which you access via the method Jon described above).
     
  19. bazzaman

    bazzaman Mushroom Warrior

    I hope this is correct this is from google chrome

    <!DOCTYPEhtml
    >
    <
    htmllang
    ="en">
    <
    head
    >
    <metacharset="utf-8"/><title>Card Hunter</title><metaname="description"content=""/>

    <scriptsrc="//ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js"></script><scriptsrc="client/js/swfobject.js"></script><scriptsrc="client/js/cardhunter_client.js"></script><style>
    html, body { height:100%; overflow:hidden; }
    body { margin:0; }
    </style>
    </
    head
    >
    <
    bodyonload="checkMaintenance()
    ;">
    <divid="altContent"><h1>Card Hunter</h1><p>Card hunter requires Flash Player, get it here:</p><p><ahref="http://www.adobe.com/go/getflashplayer">Get Adobe Flash player</a></p></div>
    </
    body
    >
    </
    html
    >
     
  20. bazzaman

    bazzaman Mushroom Warrior

    I have installed the new flash player but still showing maintenance message
     

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