Problem with my account

Discussion in 'Support' started by Wayzeer, Jan 29, 2015.

  1. Wayzeer

    Wayzeer Kobold

    Hello all,

    I tried searching before posting but I did not find an answer to my problem.

    I played Card Hunter for a bit in Kongregate, and a few days ago I purchased the Humble Bundle pack so I could boost my game. Unfortunately, I have no idea how to get my account from Kongregate, since I see my name in Kongregate but if I try to connect to the official website it says I don't have an account, nor any email registered with the name that shows ingame.

    My ingame name is Wayzeer.

    Let me know if you need something else.

    Thank you!
    Sam
     
  2. Jarmo

    Jarmo Snow Griffin

    You can access your Card Hunter account only through Kongregate as it was created there. There is currently no way to use those accounts directly on the cardhunter.com site. Your options are either to log in via Kongregate or to create a new account on the main site. Hope this helps!
     
  3. Wayzeer

    Wayzeer Kobold

    Oh too bad! I was hoping to get the account back to use the code, thankfully I was not too far in the game. I think I will create a new account then!

    Thank you very much Jarmo!
     
    Sir Veza likes this.
  4. Jarmo

    Jarmo Snow Griffin

    You're welcome! Happy Hunting!
     
  5. Bandreus

    Bandreus Thaumaturge

    I think you can redeem the key you got with the bundle on kong too? Simply open the settings menu and select the "Redeem a Code" option.

    But if you would like to play on the main site and aren't too far in the game, you might indeed get the chance to create another account.
     
  6. Jarmo

    Jarmo Snow Griffin

    The problem is the inability of accessing the Kongregate account...
     

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