Could not connect to game client login page

Discussion in 'Feedback and Suggestions' started by Hallas, Jan 14, 2013.

  1. Hallas

    Hallas Mushroom Warrior

    I'm not currently in the beta, but I was checking the game client page (http://game.cardhunter.com:8080/client/) today at work, and happened to again at home.

    At work, everything was fine. I could potentially register and everything

    At home, I am receiving a "Could not connect..." error trying to access the above link. I've tested with Chrome and Firefox after clearing my cache and both have have this issue.

    I was able to connect to this site back on Friday and Saturday, but something must have changed between then and now. Any suggestions or more details needed?
     
  2. Jon

    Jon Blue Manchu Staff Member

    You could try pinging the game server from home?
     
  3. Hallas

    Hallas Mushroom Warrior

    Pinging game.cardhunter.com [173.193.28.74] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Using browser-based ping sites work just fine.

    Here's a traceroute if needed:

    Tracing route to game.cardhunter.com [173.193.28.74] over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms internal.cardhunter.com [173.193.28.74]
    2 12 ms 13 ms 9 ms 73.88.146.1
    3 10 ms 19 ms 11 ms te-0-1-0-4-ur09.beaverton.or.bverton.comcast.net [68.85.149.81]
    4 12 ms 10 ms 11 ms ae-3-0-ar03.beaverton.or.bverton.comcast.net [68.85.243.157]
    5 10 ms 11 ms 11 ms ae-0-0-ar03.troutdale.or.bverton.comcast.net [68.87.218.158]
    6 18 ms 17 ms 16 ms pos-2-3-0-0-cr01.seattle.wa.ibone.comcast.net [68.86.90.213]
    7 16 ms 15 ms 16 ms be-16-pe03.seattle.wa.ibone.comcast.net [68.86.83.10]
    8 16 ms 15 ms 19 ms ae13.bbr01.wb01.sea02.networklayer.com [75.149.228.38]
    9 47 ms 41 ms 49 ms ae0.bbr01.cs01.den01.networklayer.com [173.192.18.145]
    10 55 ms 55 ms 64 ms ae12.bbr02.eq01.dal03.networklayer.com [173.192.18.138]
    11 56 ms 55 ms 152 ms ae1.dar01.sr01.dal01.networklayer.com [173.192.18.255]
    12 56 ms 55 ms 55 ms po1.fcr05.sr06.dal01.networklayer.com [66.228.118.221]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
     
  4. Hallas

    Hallas Mushroom Warrior

    Tested at work just now. All seems fine.

    Pinging game.cardhunter.com [173.193.28.74] with 32 bytes of data:
    Reply from 173.193.28.74: bytes=32 time=114ms TTL=47
    Reply from 173.193.28.74: bytes=32 time=54ms TTL=47
    Reply from 173.193.28.74: bytes=32 time=54ms TTL=47
    Reply from 173.193.28.74: bytes=32 time=54ms TTL=47
     
  5. Hallas

    Hallas Mushroom Warrior

    Tried again just a couple minutes ago at work and noticed that I am now receiving the same "Could not connect..." error. I haven't done anything since the previous try.

    One thing that may have happened, however, is I left the game client site up in a tab while I was busy. I came back to it a moment ago to see the in-game error message saying the connection has been lost (the one that is typical when keeping the login screen open), but I had left it up for several hours. Now, I can no longer get to the login page at all. I have a feeling this is the server blocking my IP. Whether or not it is intentional I do not know.

    Now this means that I cannot connect to the game client at all from either location.
     

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