Dropped Connections - please read!

Discussion in 'Announcements' started by Jon, Sep 19, 2013.

  1. Gentlecow

    Gentlecow Orc Soldier


    Friends, I really hope you rethink the anti-idle mechanic. I idle because I have to -- my games stretch out across hours because I take turns when I have a break between tasks at work. I go back and fourth between the game and cooking. I walk the dogs and come back to pick up where I left off. This is possible, because the game is turn-based, browser-based and casual.

    Please do not break my way of playing. I love your game, but I cannot play it all in one sitting. Being turn-based is a big part of why I love it in the first place.
     
  2. j-wiz

    j-wiz Blue Manchu Staff Member


    This wasn't an intentional change at all. There's some default behavior in our server framework that kicks "idle" connections (i.e. connections from which it hasn't received *any* messages in some time). We were fixing an old only-meant-for-development workaround for that functionality - only it broke when there were lots of users on the server, which meant those messages stopped coming and the default behavior kicked in.

    The solution we have is meant to drop connections where the other side isn't even responding anymore, as opposed to still-connected-but-idle sessions.
     
  3. Gentlecow

    Gentlecow Orc Soldier

    Oh, joy! Glad to hear it.

    Thanks for making a game I feel strongly enough about to post so much about keeping it playable for me. ;)
     
    j-wiz likes this.
  4. Soulsarse

    Soulsarse Kobold

    Good to hear. I just need to stay focused on cardhunting then ;) Thanks
     
    j-wiz likes this.
  5. Jon

    Jon Blue Manchu Staff Member

    New build deploying in 30 mins to fix.
     
  6. Doctor Jack

    Doctor Jack Mushroom Warrior

    Is the server stable now? I was kicked before this announcement so i'm a bit afraid of starting more adventures
     
  7. Jon

    Jon Blue Manchu Staff Member

    New build is up. Please report any further problems with dropped connections.
     
  8. Jon

    Jon Blue Manchu Staff Member

    It *should* be OK. Bit early to say for sure though.
     
  9. karadoc

    karadoc Hydra

    My first game of the new build was not a success. It was a multiplayer match, and I immediately noticed a problem with the sound... the UI sounds from clicking buttons and receiving chat messages worked, but nothing else. There was no sound at the start or end of turns, no match-finding music, no sound for any cards etc.
    ...
    Then, at the end of the first round, it was apparently my turn to discard but I couldn't do anything. On my screen it still said it was the other player's turn, but my counter was ticking down and they told me I was meant to be discarding. I took a screenshot, and I copied the console log.
    [​IMG]

    Here is a complete copy of the console log, which includes information about a syncing error. (By the way, is it possible to attach files to forum posts?)

    After that, I tried 'drop' in the console, and it failed to reconnect to the match.

    [edit]
    The next game after reloading the page worked without any problem.
     
  10. Jon

    Jon Blue Manchu Staff Member

    That looks like a battle state/synch bug. I'll log that and look into it.
     
  11. Gentlecow

    Gentlecow Orc Soldier

    The latest release seems to have fixed the connection problems for me.
     
    Jon likes this.
  12. Jingle

    Jingle Kobold

    I'm still getting a lot of lost connections; in its current state the game is unplayable.

    A problem that may be related is that when discarding cards the game doesn't respond. I can right click cards, or access the menu, or retire from the game, but the card I am trying to discard just sits there and the game just waits for me endlessly. Eventually it times out, and then the connection gets lost.
     
  13. Doctor Jack

    Doctor Jack Mushroom Warrior

    I lost the connection one hour after the fix, the weird part is that I wasn't able to load the game, the site or the forum for another hour or so.
     
  14. KiritoPT

    KiritoPT Kobold

    i cant loging to game
    Card Hunter is currently down for maintenance. Please try again in a few minutes.
    Try Again ?
     
  15. Pengw1n

    Pengw1n Moderately Informed Staff Member

    Try clearing your cache - sometimes new builds don't get triggered for download correctly it seems.
     
  16. KiritoPT

    KiritoPT Kobold

    done and still cant login to game Card Hunter is currently down for maintenance. Please try again in a few minutes.
    Try Again
     
  17. KiritoPT

    KiritoPT Kobold

    for the last 2hrs i cant login to game help pls replay thx
     
  18. Pengw1n

    Pengw1n Moderately Informed Staff Member

  19. jet800

    jet800 Kobold

    About dropped connections and intentional leavers - if you would manage to create a possibility to reconnect that won't be an issue.
     
    DangerMaus likes this.
  20. Garm

    Garm Kobold

    I'm sure I read that it's being worked on and I thoroughly second it as the best option.

    Only allowing 5min to reconnect to the server will protect from having to wait 15min after rage quitters leave which is the only downside to being able to reconnect to MP.
     
    DangerMaus likes this.

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