My ranked game in MP froze at some point, so i reloaded. I didnt get the "rejoin?" dialogue, instead the history stated that the match was given to my opponent. He told me that his game froze as well, even on an earlier card then on my screen and that he did a reload as well. He found himself in the loot screen. So i assume we did each disconnect from the game at about the same time, resulting in a rather random decision of the match even though neither of us was gone more then a minute. Inacceptable!
Each stated in chat that the game froze so I'm assuming the catalyst was a bug, but I'm pretty sure it's always the case that if one player is disconnected and the remaining player also disconnects before the first can reconnect that the match is always terminated. I would guess the 2nd disconnect is read by the game as a forfeit resulting in a win for the first person to disconnect.
No logs. 100% unresponsive UI, chats. If thats the case, then its a cruel bug, coz you can't know about your opponents state. Your game is frozen, reloading the only option you got to get things going again and to prevent a time out.